London transport hack leaves thousands struggling to get money back
London transport systems got hit by hackers this fall causing payment chaos for passengers. Many people paid too much for tickets while discount-card holders couldnt get their usual rates
A cyber-attack on Londons transport network has left many riders paying extra since sept 2024‚ and some might never see their cash again. Sadiq Khan the citys mayor points out that passengers who lost receipts could face problems getting refunds
The hack messed-up discount cards forcing seniors kids and students to pay full-price fares (which they shouldnt have had to do); the systems contactless payment setup also went wonky making daily rides cost more than usual. TfL hasnt shared how much extra money it collected because of these mess-ups
Anyone who reads this piece should contact TfL directly - we are determined to make sure no-ones out of pocket because of this cyber attack
The attack got into some private info like names addresses and bank details; TfL shut-down many online services right after. While oyster-card users can check their trips and ask for refunds theres still no easy way for contactless users to get their money back: a new refund app is coming but nobody knows when
A 17-year old kid from Walsall got arrested for the hack‚ and TfL is doing a big-time review of what happened. The transport group which calls this a highly-sophisticated attack will look at its cyber-security plans and figure out what needs fixing
